24/7 Emergency Service Nationwide

Water & Flood Damage

Whether accidental or environmental, we're equipped to restore all water damage.


Whether it’s a busted pipe, a severe storm or a flood; water damage is a huge headache that requires the help of a trained expert. Time is not a luxury you have with water damage, so when you call us we will respond immediately. North Eastern’s trained professionals are available to quickly restore structures back to pre-loss conditions. Water damage restoration must be done thoroughly to prevent any health issues as well as preventing further issues like mold. We are highly trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in water damage restoration and have experience in handling these types of situations fast and efficiently. Our water restoration project manager will be on site from the beginning of the project to determine how best to minimize damage to your property; saving you thousands of dollars in losses.


• Residential and Commercial Service
• Structural drying with fans and dehumidification
• Moisture readings
• Water extraction
• Plumbing repairs
• Contents management
• Demolition and reconstruction
• Document drying
• Insurance claim estimating and coordination
• Certified Technicians


While the water damage restoration process varies with each situation, there are a number of steps we usually take to restore the affected area to its previous condition:
1. We do an initial inspection of the area and figure out the best course of action.
2. We will take thorough documentation of the area for your insurance claim process and can assist you in filling out and submitting the necessary documents to your insurance company.
3. We will immediately start to extract any standing water or sewage debris. (Note: If you call the fire department, they can also come and extract any standing water free-of-charge.)
4. We move wet furniture to a safe, dry area, and pull up any affected carpet or padding.
5. Sometimes we remove hardwood flooring and perform drywall repairs as needed.
6. We use infrared moisture detection cameras and sophisticated testing equipment to test the moisture level and check for mold or other microbial substances. Once we sanitize and disinfect the area and it is fully prepped, we then begin the drying process using state-of-the-art dehumidification and drying equipment.


To better protect yourself from water damage it’s important to know exactly what it is and how it occurs. There are three typical classifications of water damage. The first classification is Clean Water. As the name suggest, this type of water damage does not pose a health risk to humans and is more annoying than anything else. An overflowing sink or tub or leaky appliance are examples of Clean Water.

Grey Water is the next classification and refers to water that contains degrees of chemical, biological or physical contaminants. This type of water can lead to sickness in humans and animals if consumed or exposed. Toilet bowls, dishwashers and washing machine leaks are the most common kinds of Grey Water.

The last classification of water damage is Black Water. This classification of water, as you probably guessed, contains highly unsanitary agents such as bacteria and fungus and can lead to severe illness. This classification is most rare and comes mainly from sewage, seawater, and contaminated river or stream water.

Any classification of water can cause severe damage. However, water damage restoration techniques, especially for business records and documents, vary greatly depending on the water’s classification. It is important for you to know what classification of water you’re dealing with before you attempt any restoration projects.


• Do remove as much water as possible by mopping or blotting with large bath towels (Be sure not to leave colored towels on the carpet as colors can bleed)
• Do wipe furniture down to remove excess moisture.
• Do prop up wet furniture cushions for even drying.
• Do lift drapes off the floor, loop through coat hanger and hang from curtain rod.
• Do remove wet area rugs, furnishings and anything else on the flooring in the affected area.
• Do move valuable pictures, paintings and art objects to a safe dry place.
• Do open closet doors and dresser drawers and anything else that can be opened to allow air to circulate.
• Do stay out of rooms where the ceiling is sagging.

• Do contact North Eastern Cleaning and Restoration for remediation


• Don’t use your household vacuum to remove water.
• Don’t use electrical appliances while standing in wet area.
• Don’t wait to call for help, the longer you wait the more damage will occur.